Fresa Policies

Fresa’s policy is to conduct our business in an honest and ethical manner. In order to provide the best services to our customers, we have adopted the below policies. The ISO 27001:2013 Information Security Management System (ISMS) Standard for IT consulting and managed services.

The ISO 9001:2015 – Quality Management System (QMS) Certification

It is our pledge to provide the highest quality services to our customers through total quality management, which states that we will:

• Consistently provide services that exceed our customers’ needs and requirements.
• Thoroughly understand the requirements and needs all our customers.
• Look for new process improvements in all that we do.
• Provide a safe, rewarding and supportive work environment.
• To provide skill enhancement to employees, generation of the necessary infrastructure and resources needed to support all operational process.
• Committed to continually improve the effectiveness of the quality management system.
• Committed to comply with applicable legal and statutory obligations.