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Remote support

Dear Valuable Customer, Together, we are facing a truly unprecedented situation. The global corona virus pandemic is affecting all of our families, our businesses, our communities, and our way of life. During this time, we wanted to reach out and update you on how we’re approaching the situation at Fresa. First and foremost, our hearts…

What are the steps to resolve the Message while generating the Voucher?

Here you are going to learn about the Steps to resolve the Message while generating the Invoice. Step 1: Log in with Fresa Gold, Navigate to Documentation Module, Generate the Job, Click the Generate Sales Invoice button to generate the Invoice. Fig.1 Step 2: Click the Save Option to generate the Invoice, while generating you…

Sailing schedule entry and report enabled

The shipping schedule defines settings for postal shipping for each shipping schedule variant. Step 1: Navigate to the Customer Service module, select Sailing Schedule (Fig.1) Fig.1 Step 2: Click the Create button to create the Sailing Schedule List (Fig.2) Fig.2 Step 3: Enter the required fields and  click the Save button (Fig.3) Fig.3   Step 4:  Once Saved the Sailing function…

How to contact customer service through Whats app??

Fresa Customer service: Fresa is announcing our new and fundamentally different approach to customer service that dramatically improve the way we serve our customers. Our new Support platform, Whats app Customer Service creates a unified customer experience that connects directly to customer service person instead of having conservation 1. Login with Fresa Gold, click your…

How to generate EDI for Doha Customs?

Electronic Data Interchange, is a technology that helps trading partners and organizations get more done, speed up logistics timelines and eliminate manual errors by automating business-to-business (B2B) communications. EDI helps many organizations that produce, ship, purchase and sell goods or provide care, from retailers and manufacturers to logistics firms, airlines, healthcare providers, insurers and more.…