Business Process Outsourcing

In Todays day’s connected world, Fresa Technologies offers a successful business which is often an efficient one, and the difference can come down to smart, innovative processes, with suitably adept management to match. Present modern Freight Forwarding techniques can take your business from good to great. One outgrowth of BPM, business process outsourcing (BPO), can enable just such a change if enacted in a careful conscientious manner and with a quality IT service provider.

The main purpose of Freight forwarding and Logistics is to determine the key tasks and goals to making businesses run better. BPO helps to enable this focus, but doing it successfully requires an outsourcing partner who brings resources, industry experience and sound knowledge in the business. Fresa technologies will be your ideal outsourcing partner which gives full guidance through out your business operations.

Fresa Technologies can help you to reduce your operational cost by 50% and more. We provide round the clock 24 * 7 support to retain your valuable customers. Our Freight forwarding software helps to increase the efficiency of your Logistics business, track and trace shipments and managing the documentation process. Our Logistics software have the latest business technology with re-engineered freight forwarding process provides competitive edge. Easy monitoring and reporting work can be done with real time reports and analysis using easy to use dash boards. We have more than 20 plus years expertise experience in Freight Forwarding and experience. Fresa Technologies provides trust worthy Freight forwarding BPO services to provide better cost benefits.

BPO

Track & Trace

It is crucial for any customer to know their cargo movement status to plan their further activities accordingly like adjusting in a production unit or confirming delivery dates to end customer or placement of goods in a mall etc. It is the vital role of a freight forwarder to keep their customer informed with real-time updates of their cargo movement status – from the time the customer confirms a booking, an update to their mailbox updating at every stage of their cargo, will keep the customer happy – even if the cargo is delayed than the expected, an update to customer will help the customer to proactively rework their further action accordingly.

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Advantages of BPO

  • Cost Reduction up to 65%
  • Focus on core business
  • Improve efficiency of the process
  • Flexibility & Productivity Improvement
  • Infrastructure facilities

Customer Service

  • Cargo Generation
  • Preparation of Quotation
  • Booking LCL shipments
  • Carrier/ Courier Rates update
  • Human Resource
  • Tele Sales