Fresa Global
AI-enabled Freight Management Software
Fresa Global is especially designed with AI integration for freight forwarding companies with a large number of users handling multiple entities.
Fresa Global is a cutting-edge freight forwarding software solution that leverages AI and API integrations to transform the logistics industry. Built on a robust ERP foundation, it offers a comprehensive suite of tools designed to streamline operations, enhance decision-making, and boost revenue growth for freight forwarders, NVOCCs, and logistics providers.
From initial quotation to final delivery, Fresa Global provides end-to-end visibility and control, empowering users with real-time data, automated document generation, and advanced financial management capabilities.
Embrace the future of freight forwarding with Fresa Global as your trusted partner to achieve operational excellence and unlock new growth opportunities.
Streamlined Freight Forwarding with Advanced Features
The features of Fresa Global are designed to address every operational challenge in freight forwarding and logistics management. From real-time shipment tracking and status alerts to automated quotations, invoices, and bills of lading, the platform ensures accuracy and efficiency across the workflow.
Its multi-entity, multi-user management system enables seamless collaboration across branches, agents, and teams, while integrated financial modules simplify payment tracking, profit analysis, and compliance management. Users can benefit from workflow automation that eliminates repetitive tasks, AI-powered decision support that optimizes routing and forecasting, and API integrations that connect directly with carriers, customs, and third-party platforms for smooth data exchange.
With built-in reporting dashboards, document management, and end-to-end visibility, Fresa Global empowers logistics providers to manage their operations in one place — faster, smarter, and with greater control.
Fresa Global Modules
Customer Service
Effective customer service is built on trust, which is achieved by consistently providing timely and accurate support to clients throughout the shipping process.
The Customer Service module in Fresa Global is a powerful platform designed to enable sales coordinators and customer service professionals to efficiently manage bookings, nominations, and shipment status updates for customers, agents, and stakeholders. Featuring a personalized dashboard, the platform offers a clear, real-time overview of each shipment, empowering users to monitor progress, address potential issues proactively, and ensure smooth operations.
It also simplifies the creation of daily status reports for customers and agents, promoting transparency and fostering effective communication throughout the shipping process.
Operations
The Operations module offers complete visibility and control over shipments, providing a comprehensive view of both booked and incoming shipments. This centralized platform empowers decision-makers to streamline workflows, minimize delays, and enhance overall operational efficiency. It also improves resource allocation and task prioritization to ensure smooth and efficient operations.
Proactive communication with customers and stakeholders is achieved through timely email updates on shipment statuses, including loading and onboard confirmations.
By improving efficiency, reducing costs, and enhancing customer satisfaction, this module delivers substantial value to freight forwarders and logistics providers.
Forwarding / Operations
From service job lists to shipment monitors, trigger-based milestones, and deep-dive reports—your operations, fully visible and fully in control.
– Your service jobs, sorted and streamlined like never before.
– Every shipment, every move, all in one spotlight-ready view through Shipment Monitor.
– Automated milestone triggers that keep your ops moving.
– Auto Docs – Update a field,- trigger a trail. Documents fly straight to inboxes.
– Track & Trace (API) & Sailing Schedule (API) – Sync sailing schedules and shipment status
with zero latency.
– Container lifecycle analytics with penalty overlays using Demurrage and Detention.
– Gate passes, custom duties, and docs—cleared, tracked, and delivery-ready.
– Shipment clearance confirmed. Cargo unlocked. Ready for lift-off.
Accounts
Auto e-invoicing, seamless intercompany transfers, and global profit sheets—finance that moves as fast as your cargo.
– E-Invoice Auto Submission – GST portal handshake, built into your workflow.
– Entity-to-entity and branch-level fund movements—automated, ledger-synced, and
friction-free.
– All balances. All entities. One financial lens through Combined Outstanding.
– Consolidated margins. Entity-level breakdowns. Global visibility through Global Profit
Sheet.
Accounting is a systematic process of recording, classifying, analysing, verifying, and interpreting financial transactions to provide a clear overview of an organization’s financial health.
The Accounts module is a powerful tool that optimizes accounting processes while ensuring compliance with global accounting standards. Through seamless integration with the job creation process, it provides real-time visibility into accounts receivable, payable, and general ledger balances, enabling accurate financial reporting and analysis.
The module also supports various tax regulations, including VAT, GST, and TDS, making it ideal for businesses operating across multiple regions. By focusing on both trade and non-trade transactions, this module empowers companies to efficiently manage their financial operations and make informed decisions.
Sales
The Sales module centralizes information on customers and stakeholders, creating comprehensive profiles for customers, prospects, suppliers, agents, carriers, importers, exporters, shippers, consignees, and vendors. With features such as call logging, advanced scheduling, and customizable dashboards, the module enhances the ability to manage customer interactions and track sales performance effectively.
- Call logging: Provides a detailed record of every customer conversation, enabling efficient follow-ups and improved communication.
- Advanced scheduling: Optimizes sales representatives’ time by managing appointments and meetings, ensuring no opportunities are overlooked.
- Customizable dashboards: Offer a dynamic, personalized view of sales performance metrics, empowering sales managers to monitor team activities and make data-driven decisions.
By centralizing information and offering tools for analysis, the module equips sales teams with the resources needed to excel in their roles and drive overall sales growth.
Close deals faster with personal follow-ups, live sales reports, and a 360° view of all quotations and enquiries—no lead left behind.
– Never miss a lead—your follow-ups, now automated and made as Personal Follow-up.
– Real-time sales insights that talk numbers and close deals, shown as Report.
– Every quote, every detail—captured, tracked, and ready to convert.
– Your entire enquiry funnel, visible and actionable in one click through Enquiries.
Enquiry
The Enquiry process in Fresa Global is a crucial tool for efficiently managing customer inquiries and converting them into valuable business opportunities. Serving as a centralized repository, it captures all incoming inquiries, ensuring that no potential business opportunity is overlooked or missed.
The process provides a structured framework to collect essential details, such as customer contact information, specific requirements, preferred transportation modes, and shipment specifications. This critical data helps better understand customer needs, enabling tailored and effective responses.
By consolidating customer inquiries onto a single platform, the process optimizes lead management and facilitates seamless communication.
Quotations
The Quotation module is a comprehensive tool designed to streamline the creation, management, and tracking of customer quotations. By providing accurate and timely quotations based on specific customer requirements, it effectively converts inquiries into actionable business opportunities. This module also optimizes pricing strategies and enhances conversion rates.
Leveraging real-time data from online tariffs and zip code distance information, the module generates highly accurate cost estimates that reflect current market conditions. Seamless integration with the Enquiry and Shipment modules ensures a smooth transition from initial inquiry to order fulfillment.
Built-in tracking and reporting capabilities enable businesses to analyze pricing trends, identify areas for improvement, and make data-driven decisions to foster overall business growth.
HR
Fresa Global understands the pivotal role human capital plays in achieving business success. To support this, it offers a comprehensive HR module designed to streamline HR operations. This centralized platform efficiently manages employee data and provides essential tools for tracking employee information, managing leave, and processing payroll.
By integrating these key HR functions, Fresa Global empowers organizations to enhance efficiency, optimize HR processes, and maintain accurate employee records—all within a unified platform.
Manage roles, users, and employee data with precision—HR that’s built for logistics, not spreadsheets.
– One source for all Employee data—structured, searchable, and secure.
– Define roles, assign rights—no confusion, no compromise.
– Manage users like a boss—secure, simple, scalable.
Management
Management is a critical function that involves the strategic allocation and coordination of resources, including human capital, financial assets, and technological infrastructure, to achieve organizational objectives efficiently and effectively.
The Management module provides essential tools for strategic decision-making by offering comprehensive insights into performance across sales, profitability, operations, and customer satisfaction.
While senior management sets the overall direction of the organization, middle management translates these strategies into actionable plans for frontline teams. Lower-level managers are responsible for executing operational tasks and may also take on supervisory roles within their departments.
Documentation
The Documentation module is a valuable tool that enables businesses to efficiently manage shipping and financial documents, improving operational efficiency and reducing administrative overhead.
Fresa Global empowers documentation managers to seamlessly create, manage, and store essential shipping and financial documents, including bills of lading, commercial invoices, certificates of origin, letters of credit, and customer and agent invoices. With pre-designed templates, the software ensures consistency, accuracy, and efficiency, minimizing errors and saving time.
All documents are securely stored within the system, allowing for easy access and retrieval whenever needed, ensuring streamlined operations and better document management.
Consolidation
Fresa Global optimizes both LCL and FCL shipping through advanced consolidation. The platform collects comprehensive shipment data to maximize container space and accurately calculate costs. By intelligently packing LCL shipments and fully utilizing FCL container capacity, freight forwarders can reduce costs and enhance operational efficiency.
The software streamlines operations by generating essential shipping documents, offering real-time tracking for visibility, and minimizing errors. Fresa Global scales to accommodate growing shipment volumes while delivering cost savings and exceptional service.
Ultimately, Fresa Global empowers freight forwarders to manage consolidation operations effectively, improve customer satisfaction, and drive overall business success.
Workflow Management
Smart approvals, credit control, task dashboards, and document tracking—your back office, now forward-thinking.
1. Credit thresholds, approval workflows, and risk flags—streamlined and synced.
2. Loss entries flagged, routed, and approved with audit-ready control through Job Loss Approval.
3. From tasks pending to completed—your workflow, visualized.
4. Smart filters. Instant access. Every attachment, right where you need it.
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Fresa Global Software
Best Online Freight Forwarding and Shipping Software
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