Dear Valuable Customer,
Together, we are facing a truly unprecedented situation. The global corona virus pandemic is affecting all of our families, our businesses, our communities, and our way of life.
During this time, we wanted to reach out and update you on how we’re approaching the situation at Fresa.
First and foremost, our hearts go out to anyone who’s been impacted by the virus, either directly or indirectly.
Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery.
And we’re truly inspired by the selfless healthcare workers around the world who are on the front lines working tirelessly to care for people in need.
As people and businesses are coping with the situation, our first priority is the safety and well-being of our employees while ensuring that our operations continue to serve our customers.
All of our 50+ employees across 3 offices have been asked to work from home to ensure social distancing to help prevent the spread of the virus.
While we are all remote, we are fully prepared with Business Continuity processes to ensure that we provide the same level of service and accessibility to Fresa.
During this time, our support teams are available and can be reached through Email, WhatsApp, Skype and Mobile.
We have amazing teams across Fresa that are here for you. This moment reminds us that we are all connected like never before.
We are called upon to be our best selves, with patience, understanding and compassion.
On behalf of all of us at Fresa, we’re committed to being your partner and persevering together in all the days and years ahead.
We will keep you posted about our business preparedness and our safety measures here. For further queries regarding our COVID-19 preparedness, please reach out to email@example.com.
As always, we thank you for your continued trust. Most importantly, we hope that you and your family are safe and remain healthy.