BPO – SOP

Standard Operating Procedure

Please find below the list of Freight forwarding BPO roles and their respective Standard Operating Procedures (SOP) Please note that we have given the generic functions of BPO and it may vary to different countries according to the local procedure and timelines.

  • Sales Support
  • Customer Service
  • Sea Exports
  • Sea Imports
  • Air Exports
  • Air Imports
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