IT Consultation for BPO
Business Process Outsourcing Solutions
It is separate business domain which largely comprise of various outsourced project be it technical, or non technical and responsible for performing a process or a part of a process of another business organisation; outsourcing is done to save on costs or gain in productivity. A call centre performs that part of a client’s business which involves handling telephone calls. It is the delegation of one or more IT-intensive business processes to an external provider that, in turn, owns, administrates and manages the selected processes based on defined and measurable performance metrics.
BPO offerings are categorized in two major categories: horizontal offerings (those that can be leveraged across specific industries) vertical-specific offerings (those that demand specific industry vertical process knowledge).
It Helps You
- Increase revenue and profits
- Leverage your time and assets, and design an efficient business model
- Learn specific marketing and business skills
- Extend your reach and find new customers
- Craft a cohesive action plan for growing your business
- Boost clarity about your business vision and big projects